Overview
ESI is a privately held corporation with headquarters in Plano, Texas, just outside Dallas. Rapid growth, stable management and innovative technology have characterized ESI since its founding in 1987.
ESI designs and manufactures high-efficiency, low-cost business telephone products. These products have earned numerous product awards from industry publications.
Markets
ESI develops products that target small- to medium-sized offices, and markets those products through a diverse Reseller organization that includes a broad cross-section of telephone interconnect companies and independent telephone companies throughout North America.
As an original equipment manufacturer (OEM), ESI has built private-label versions of its products for some of the world’s leading brands in telecommunications, including Comdial, Samsung, Executone, and Code-a-Phone.
ESI products are used by major companies such as:
- Blockbuster Video
- Fleet Bank
- Office Depot
- Hampton Inn
- Advantage Rent-a-Car
- Farm Bureau Insurance
- Coca-Cola
- Hertz
- Chase Manhattan Bank
- Best Buy
- Holiday Inn
- Century 21 Realtors
Additionally, ESI products have been installed in over 200 nationwide offices of one of the largest agencies in the United States government.
Company strengths
ESI ...
- Is committed to developing leading-edge products that deliver advanced features and ease of use.
- Maintains a proactive posture and market flexibility to take advantage of rapidly changing communications technology. As an industry leader in voice processing and storage techniques, ESI is well-positioned for future innovations. In addition, the company’s sustained, long-term growth provides the stability and resources to assure superior customer support.
- Maintains high ethical standards, produces high-quality products and promotes a healthy work environment. Each employee takes pride in the company’s growth and success. ESI also participates in a variety of community involvement projects.
Product strengths
ESI builds products that are easy to install, easy to understand and simple to use.
All ESI products are designed with combined proprietary hardware and software platforms. ESI proudly engineers and manufactures its systems’ hardware in the United States. Software is created and maintained by senior-level ESI engineers and developers.
Technology
ESI’s all-in-one phone systems (ESI-600, IVX, and IP E-Class) deliver advanced operating performance through seamless feature integration. They are the “smartest” phones on the market, much less in their respective price ranges.
By using high-efficiency components such as the Motorola 68000-class processor and custom-designed disk operating sub-system, ESI products meet stringent voice processing requirements.
While many other manufacturers were late to discover the superior performance and reliability that digital signal processing (DSP) provides in voice storage and retrieval, ESI has been using DSP technology since 1992.
DSP technology provides many operating advantages. A DSP rapidly samples and converts speech and DTMF tones from analog waves into digital data. Storing this data electronically not only improves system speed and reliability, but it also gives users more flexibility while storing, retrieving and moving voice messages. Because DSP technology requires less discrete hardware and fewer integrated components, ESI is also able to design products that are more compact and economical.
Uniqueness
Because ESI is an independent U.S. manufacturer that designs and builds its own combined phone and voice mail systems, each ESI product is aggressively priced and possesses unique, leading-edge features. Market agility allows ESI to meet industry needs more efficiently than larger companies, and advanced product design gives ESI a competitive edge over more limited competitors.
Cutting-edge technology, award-winning products and a progressive vision define the ESI difference.
